Our policies and procedures are listed below. If you need assistance with a recent purchase, contact Customer Support. For all other questions, please see our FAQ's.

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We guarantee that you will not encounter defective merchandise, but if by chance you do, simply return the product within thirty (30) days from the date of purchase for a replacement at no charge.

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Orders placed today for art, music or concert tickets will be privately delivered to your front door within 3 - 5 business days. A signature may be required at the time of delivery, so we do not deliver to PO Boxes.

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Planet Squared is required to collect sales tax for orders delivered in the State of California. CA residents, 7.75% will be applied to your order. Outside of California, no sales tax will be applied.

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Planet Squared accepts VISA, MasterCard, American Express, Discover, JCB, Diner’s Club, as well as VISA and Mastercard sponsored debit cards. For your protection, all credit card orders are encrypted, secured and privately processed by our Authorized Service provider "2checkout.com". To add an item to your shopping cart, just select "Buy It". You can review the items in your shopping cart at any time by selecting view cart / checkout. To process your order, just select "checkout" and follow the simple instructions. You will then receive an automatic email confirming your order.

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Items must be returned within thirty (30) days from the date of purchase unopened in there original packaging. To credit your account correctly, you will need to request an Authorization # through Customer Support prior to returning merchandise. Please include the Authorization # in the Return Merchandise Form located on the reverse side of your Sales Receipt along with the returned item(s). Please note, Planet Squared is unable to refund merchandise that has been opened, used, altered or damaged. To avoid any problems, please make sure to re-pack the merchadise in the original shipping package. Planet Squared does not accept COD's and the customer is responsible for the cost of returning items. In the event of damage incurred through delivery, please contact Customer Support for assistance.

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All information that is submitted to Planet Squared is never shared, sold, traded, or in any way released unless we are required to comply with a legal process such as a search warrant, subpoena or court order; to protect the corporation's rights and property; to investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages; to protect against misuse or unauthorized use of our web site and/or the Planet Squared, Inc's products or services; or during emergencies, such as when we believe someone's physical safety is at risk. If your purchase is made through an Authorized Retailer or Affiliate, your name, e-mail address, and the amount of your purchase will only be shared for accounting purposes. Planet Squared eNews as well as monthly our updates for Featured Artists are complimentary electronic communications sent directly to its registered subscribers by Planet Squared, Inc. and you can unsubscribe at any time.

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